Testimonials

John Del Monte has been my plumber since 1999. He updated the system substantially in our former Framingham home a few years ago-he did much more than just putting in a new toilet. The old heating unit had to come out and be replaced before we could sell.

In our Newton home, also an older house, John went carefully when we called him to unstop a plugged pipe. He evaluated whether there were any fragile pipes that would be damaged by snaking. He helped us avoid unnecessary damage.

When I let him know we were planning to redo the kitchen, John was very helpful in recommending to me how to sequence some other renovations. For example, we have several bathrooms that needed work, and he informed us that the best time to do update that plumbing would be when the kitchen ceiling was exposed for renovation. This saved us both time and money. He's very helpful in thinking through how to best approach updating an older home.

John's very trustworthy. He's there when he says he will be. He always returns calls. You're never just left hanging. He describes the work that needs to be done in way that I can understand it. When he says what he needs to charge, it has always seemed that I was being charged fairly.

John spends time thinking about the problem. He doesn't just rush into something. He spends a lot of time checking and measuring to find the position of the pipes before cutting into any walls. He's careful and thorough. I appreciate that.

One detail I really like: We have inside cats that are declawed. John is the one of the few workers who, when I've explained the cats can't go outside, consistently acts accordingly. Other people I've had to remind repeatedly. John shows a sensitivity to our individual needs. It's part of what makes him trustworthy. When he comes in, he cleans his boots-he even at times takes off his shoes. When he's finished with a job, he vacuums. These are more signs of respectfulness and professionalism.

I would recommend John Del Monte to anyone. He's my plumber for life-I know he's got my best interests at heart.

- Lori Stalker, Framingham and Newton, Massachusetts



John Del Monte did the plumbing and the HVAC in our remodeled kitchen in 2006. When we were planning the new space, he told us the extremes of what we could do and let us weigh our options.

Previously, he had corrected faulty plumbing work for us that hadn't been hooked up by a professional. We had been really unhappy with the previous work. John described to us what was wrong with it and how he planned to rectify it. We could take what he told us and think about it. He didn't pressure us into doing anything. He was upfront in terms of cost as well. He wound up costing what he said he was going to.

John was efficient, honest, and clear. He told us what needed to be done and thoroughly explained the situation to us before we went forward with it. He cleaned up after himself very well and did not disturb our family in the process.

I would certainly call him for other work. He's done work for family and neighbors also, and we've all been pleased.

- Amy Pearlman, Framingham, Massachusetts



John Del Monte of Del Monte Plumbing and Heating has been our plumber since 2006. We needed some new toilets installed . W e also had him look at our hot water tank and boiler, since our neighbor with an identical house  had just had a huge flood because of his old hot water tank. We asked John his advice on what to do if ours started leaking. Because of the way the builder had configured our basement, our heater and boiler weren't easily accessible.

Because it was in the middle of winter, John recommended waiting until the warmer weather to replace anything, which we appreciated. He didn't try to pressure us into getting something done immediately, since everything was working at the time. But then the heater started leaking in February. John 's service was terrific. He called the people he needed and got here the next day. He also let us know that the old boiler we had would have been insufficient for an addition we are planning. Not only did he reconfigure everything to make it much easier for future access, he also took the time to fully explain everything to us, which was great because we know nothing about plumbing. Everything he said made sense.

I thought his price was extremely fair. He saw to it that everything that needed to be done was done in a very quick and professional manner. One thing about John , he always calls right back.

Another time our boiler had stopped working and we didn't have hot water. I called him, and even though he was in Maine on vacation, he called me right back and told me what to do. I was able to fix the problem myself!

Working with John Del Monte is always effortless. He makes everything easy to understand and can explain it so you know what's going on. I would highly recommend him to anyone and everyone. It's been a real pleasure to find a plumber who returns your calls and does what he says he's going to do.

— Karen Strattner, Framingham , Massachusetts



I called Del Monte Plumbing and Heating when the heat in the new construction in my basement didn’t work properly that first winter. Even though it was its own zone, it would only fire up when the upstairs heat was off. John came in, took one look at how the installing plumber had configured it, and instantly knew how to set it right—and the price was surprisingly reasonable. We had a toasty basement that winter thanks to Del Monte Plumbing and Heating.

— Laura Matthews, Framingham